Privacy Policy
This policy applies to all personal data processed by FCNC through its website (https://fcnc.gr/). FCNC is the Data Controller in accordance with the applicable personal data protection legislation (indicatively the General Data Protection Regulation (2016/679 EU) and the Greek Law 4624/2019).
What is Personal Data Processing?
It is any operation or series of operations performed with or without the use of automated means, in personal data or in personal data sets, such as collection, registration, organization, structure, storage, adaptation or modification, retrieval, search for information, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction.
What data do we collect from you?
- Data we collect from you
You can contact our company electronically by filling out the contact form we provide.
In order to communicate, the personal data we collect about you is your name, telephone number, email address, the carrier you are working with / working for and your message. This information is necessary so that we can contact you as soon as possible or take the necessary measures at your request.
We undertake to process and protect any personal data you provide us with through the completion of these fields, demonstrating the same diligence that we exercise for any of your other personal data, in accordance with this policy.
We do not transmit your personal data to any third party and we use it exclusively to contact you, responding to your request.
We maintain this data, taking all appropriate technical and organizational security measures to ensure their protection.
We retain your personal data for one (1) year from the date you submitted the online form with your request.
- Data we collect by automated means
When you use our website, your device automatically provides us with data so that we can serve and tailor our response to you. The type of information we collect through automated media generally includes technical information about your device, such as the IP address or other device ID, the type of device you are using, and the version of the operating system.
The data we collect may also include usage information and statistics about your interaction with the website. This may also include information about the URLs of the web pages you visited, the referring / exit pages, page views, the length of stay on a page, the number of clicks, the type of platform and other information about how you used the platform.
This information is collected using Cookies and other similar tracking technologies. We recommend that you read our Cookies Policy carefully to learn more about Cookies, how to use them and how you can control their use.
Contact
The FCNC email address is info@fcnc.gr and gdpr_fcnc@fcnc.gr.
Any address other than this is not an official address of our company. Our company is not responsible for any data that may be exchanged with any other address claiming to belong to it. If you receive a message claiming that it comes from our company, but does not come from our official address, please let us know at info@fcnc.gr and gdpr_fcnc@fcnc.gr.
Access to personal data
Only our authorized personnel, who is bound by confidentiality clauses or by a regulatory obligation of confidentiality, has access to the emails we receive at our official address or through the contact form.
We do not forward to third party emails which we receive at our official email address or through the contact form without the explicit consent of the sender.
We retain the messages we receive at our official address for 1 year and / or until the end of our contractual relationship in order to provide our services to you continuously and to ensure seamless communication between us.
Exceptions are the cases in which the forwarding to third parties or non-deletion of the electronic messages we receive is necessary for the observance of our Company’s obligations arising from the law or for the establishment, exercise or support of legal claims.
We use email service providers based in Greece. Therefore, our emails are subject to the legal access allowed under Greek law.
Website
Our website uses an encryption system (TLS) to ensure greater security during your navigation.
Our website may contain hyperlinks, which redirect to third party websites. These websites are not subject to the control of FCNC and therefore we cannot guarantee that the privacy policy of these websites is in line with ours. We encourage you to carefully read the policies and terms and conditions of use of these websites.
Social Media
Our company uses social media to promote its activity. Specifically, we have a page on LinkedIn.
This policy does not apply when you use social media to contact our company. Instead, the processing of your personal data is subject to the privacy policy of such social media. We advise you to read the social media privacy policy carefully before using them.
Your rights
Right to information | You have the right to be informed about the collection and use of your personal data |
Right to access | You have the right to receive confirmation as to whether or not your personal data is processed by our company and, if so, you have the right to access your personal data in a concise, understandable, transparent and easily accessible form. |
Right to correction | You can request the correction of inaccurate or incomplete personal data concerning you through a supplementary statement to us. |
Right to erasure | You have the right to request the deletion of personal data concerning you, without undue delay, under the conditions set by law. |
Right to restrict processing | You have the right to ask us to limit our processing activities to specific purposes only, subject to the conditions laid down by law. |
Right to data portability | You have the right to receive your personal data in a structured, commonly used and machine-readable format, as well as the right to transfer such data to another processor. |
If you wish to exercise any of your rights, please contact us at gdpr_fcnc@fcnc.gr.
We will respond to your request within thirty (30) days of receipt. In the event that an extension of the above deadline is required for the investigation and / or processing of your request, we will inform you, explaining the reasons why the extension of the deadline is necessary.
In any case, you feel that the protection of your personal data has been violated in any way, you have the right to file a complaint to the Hellenic Personal Data Protection Authority. (www.dpa.gr).
Questions
If you have any questions about your privacy policy or would like clarification, please contact us at gdpr_fcnc@fcnc.gr.
LAST AMENDMENT: June 2021